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Practice Management

Mrs Caroline Ironside M.I.H.M. (f)

Caroline joined the practice in March 2004.  She has extensive knowledge of IT, personnel, finance, strategic planning and practice systems.  Her job is to promote an efficient and smooth running practice, and if you have any problems or suggestions to do with the practice then please contact her.

Besides working at the practice Caroline also co-owns a very successful horse breeding stud farm (Morayfirth Sportshorse Stud) with her husband and daughter Abbie.

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Administration

Mrs Barbara Stevenson (f)

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Is responsible for maintaining practice systems and for re-calling our chronic disease patients.  Besides this she also helps out with the Medical Secretary and has a lot of experience in a variety of practice systems.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 

Mrs Anne Bain

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Anne, also known as "Morther Superior of Matron" joined the practice in February 2001, and ever since she has been trying to keep the Doctors and Patient's happy alike, not always an easy task!

Reception is a busy, and multi-tasking is essential to deal with telephones, appointments, mail, scanning, prescriptions etc and all with a smile!

Anne has her "favourites" but this changes daily.

She is married with three children and five grandchildren.  In her spare time she enjoys walking, socialising, going on holiday and spending time with her family.

 

 

 

 

Mrs Jane Bremner

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Jane joined the practice in 1999 after being at home bringing up her three children and deciding it was time to get a "little part-time job"!

Jane enjoys all aspects of reception work, especially meeting and greeting the patients.

The only job she finds "stressful" is keeping Anne Bain in order!

 

 

 

 

 

 

 

 

 

 

Mrs Colette Rawson

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Mrs Sheila Summers

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Secretaries

Mrs Carolyn Wilken (f)

Medical Secretary

Carolyn joined the practice as a receptionist and moved to the role of Medical Secretary in 2012.  She is responsible for the administration of patients being referred to secondary care, and for any medical reports that are done by the Doctors.  She also helps to cover the Systems Administration on an ad hoc basis.  She is married with two children.

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